First Step Call
Specialist insight. A clear starting point towards Feeding Success.
What You Can Expect
Every feeding difficulty is different, which is why most families begin their journey with a First Step Call. A dedicated conversation with Laura where you share your baby's feeding story in full; the history, the challenges, the weight of everything you have been carrying. From that conversation Laura will recommend the feeding pathway that is right for your baby, and you will leave with clear direction on which pathway your journey needs. Your call fee is fully deductible from your pathway when you begin. Laura is an Infant Feeding Expert and Speech and Language Therapist with twelve years of training and experience, working with both babies and older children. Ready to explore the feeding pathways? You can find them here: www.milktomealtime.com/feeding-pathways
Booking Policy
**First Step Call Booking Policy** The First Step Call is a 30-minute consultation designed to discuss your child's feeding, explore your concerns, and determine the most appropriate next step within Milk to Mealtime's specialist Feeding Pathways. **Payment** Payment is required in full at the time of booking to secure your appointment. **Deduction from a Feeding Pathway** Should you choose to proceed with a Feeding Pathway within 14 days of your First Step Call, the £70 fee will be deducted from the cost of your chosen pathway. **Rescheduling** Appointments may be rescheduled with a minimum of 24 hours' notice. **Cancellations** Appointments cancelled with more than 24 hours' notice will be refunded in full. Appointments cancelled with less than 24 hours' notice are non-refundable. **Missed Appointments** Failure to attend your appointment without prior notice will result in the full fee being retained. **Scope of the Call** The First Step Call is designed to help determine the most appropriate route into specialist feeding support. It is not a full feeding assessment, does not include video analysis, and does not provide a detailed feeding plan or therapeutic recommendations. Should further assessment or intervention be required, appropriate options will be discussed during the call. **Suitability** Milk to Mealtime reserves the right to recommend an alternative service or professional where concerns fall outside the scope of practice or specialist expertise offered.